Support Plans. Like you’ve never seen it before.
We know how to leverage the power of the Shopify platform to develop solutions that last. Explore our support plans and pricing options – only pay for what your business needs.
- Retainer (Premier)
- $120
- Payment Terms
1st of the month (prorated) - Support Level
Priority Plus Support - Communication Time
12 – 24 Hours Business Hours - Minimum Hours
40+ - Additional Hours
Up to a 40 hrs/mo at discounted rate or rollover hours - Minimum of 3 Months
- Rollover
Yes (add footnote if they cancel/default plan) - Dedicated Project Manager
Yes - Grandfather Rate
Yes *Foreva eva* - Features
Pro Active Support, Consultative, Outreach etc.
Optional Ongoing Stand Up meeting complimentary with point of contact up to 2 calls a month.
Slack, email, on demand calls, and scheduled calls.
Complimentary Site Audit
(TBD how many per year)
Complimentary Metric Plan and implementation
(TBD)
Industry Speciific E-commerce Trends Report
(TBD)
- Retainer (Standard)
- $130
- Payment Terms
1st of the month (prorated) - Support Level
Priority Support - Communication Time
Up to 24 Hours Business Hours - Minimum Hours
20+ - Additional Hours
Add on up to additional 40 hrs/mo at standard rate - No Minimum
- Rollover
Yes (add footnote if they cancel/default plan) - Dedicated Project Manager
Yes - Grandfather Rate
Yes *Foreva eva* - Features
Email and Schedule Calls
- Ad hoc – Fixed Job
- $140
- Payment Terms
50% Deposit / 75 / 100 - Support Level
Standard Support - Communication Time
Up to 48 Business Hours - Minimum Hours
1 - Additional Hours
N/A - No Commitment
- Rollover
N/A - Dedicated Project Manager
Yes - Grandfather Rate
No - Features
Email and Scheduled Calls
